Terms of Service
Last Updated: 22 July 2026
Overview
This website is operated by Dash Media Ltd. Throughout this website, the terms "OCEANlab", "we", "us", and "our" refer to Dash Media Ltd.
By accessing our website and/or purchasing products from OCEANlab, you agree to be bound by these Terms of Service.
Please read these Terms of Service carefully before using our website or purchasing our products. If you do not agree with these terms, please do not access or use our website.
Online Store Terms
By using this site, you confirm that you are at least the age of majority in your country of residence, or that you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction.
Products
OCEANlab surf hats are designed for ocean use, including surfing, swimming, and coastal activities. While they are designed for secure wear in surf conditions, we cannot guarantee that any product will remain on in all conditions at all times.
Product colours may vary slightly due to screen settings and natural material variation.
We reserve the right to limit sales of our products to any person, geographic region, or jurisdiction.
Pricing
All prices are listed in New Zealand Dollars (NZD) and are inclusive of GST, unless otherwise stated. Prices are subject to change without notice. We reserve the right to modify or discontinue any product at any time without notice.
We are not liable for any modification, price change, or discontinuation of products.
Orders and Availability
We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available, inaccuracies in product information, or suspected fraud.
In the event that we make a change to or cancel an order, we may attempt to notify you using the email or contact details provided at checkout.
Shipping
Shipping times are estimates only and may vary depending on location and external factors. OCEANlab is not responsible for delays caused by postal services, customs, or weather conditions.
Returns and Refunds
Please refer to our Return Policy for full details.
In general, we accept returns for faulty or damaged items in accordance with applicable consumer protection laws. Items must be unused and returned in original condition where applicable.
Product Use Disclaimer
OCEANlab surf hats are designed for ocean and outdoor use. However, all water activities carry inherent risk. By using our products, you acknowledge that you are responsible for your own safety while in the water or engaging in surf-related activities.
Your Consumer Rights
Nothing in these Terms of Service limits or excludes any rights you may have under the Consumer Guarantees Act 1993, the Fair Trading Act 1986, or any other consumer protection law that cannot lawfully be excluded. Where these Terms are inconsistent with those rights, your statutory rights take priority.
Limitation of Liability
To the maximum extent permitted by law, and subject to the section above, OCEANlab is not liable for any indirect, incidental, or consequential loss arising from your use of our website or products. Our total liability to you for any claim will not exceed the amount you paid for the relevant order.
Intellectual Property
All content on this website, including images, branding, logos, and product descriptions, is the property of OCEANlab and may not be used or reproduced without written permission.
Governing Law
These Terms of Service are governed by the laws of New Zealand. Any disputes arising from these Terms or your use of our website will be subject to the exclusive jurisdiction of the courts of New Zealand.
Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting to the website.
Contact Information
If you have any questions about these Terms of Service, please contact us:
OCEANlab (operated by Dash Media Ltd)
Email: hello@oceanlab.surf